Refund policy
Returns & Refunds
We want you to be fully obsessed with Funk’tional Oats. If something’s off, we’ll make it right.
Returns
We offer a 30-day return window, which means you have 30 days after receiving your order to request a return.
To be eligible:
- Items must be unused and in original packaging
- You’ll need your receipt or proof of purchase
To start a return, email us at:
hello@funktionaloats.com
If your return is approved, we’ll send you instructions on how and where to send your item.
👉 Customers are responsible for return shipping costs unless the item is damaged, defective, or we made a mistake.
👉 Items sent back without contacting us first will not be accepted.
Damages or Issues
Please inspect your order when it arrives.
If anything is damaged, defective, or incorrect, email us right away at
hello@funktionaloats.com and we’ll make it right. If it’s on us, we’ll cover it.
Non-Returnable Items
We can’t accept returns on items that have been opened or used.
If you’re unsure about your order, reach out before opening and we’ll help however we can.
Exchanges
The fastest way to get what you want is to:
- Request a return
- Place a new order
Refunds
Once we receive and inspect your return, we’ll let you know if your refund is approved.
If approved:
- Refunds are issued to your original payment method
- Processing time is typically within 10 business days
Please note: your bank or credit card provider may take additional time to process the refund.
If it’s been more than 15 business days since your refund was approved, contact us at
hello@funktionaloats.com
Questions?
We’re here for you.